Dear Clients & Friends,

I hope this message finds you and your family safe and healthy.

We wanted to share with you our efforts related to coronavirus (COVID-19) and to let you know the actions we are taking in response to this public health emergency.

Rasmala has activated its business continuity and COVID-19 emergency response plans. We have a comprehensive response framework and action plan to deal with this situation. The first and most important action is to ensure the safety and wellbeing of our staff and clients. We have already taken steps to shift the majority of our staff to home working and all staff travel remains suspended until further notice.

We are closely monitoring all the latest advice and guidance from the World Health Organisation, Department of Health and Social Care in the United Kingdom and the UAE Ministry of Health as part of our efforts to restrict the spread of the virus.

Rasmala’s action plan is designed to maintain full service levels and operational capability for our clients and partners in the event of disruption. We remain committed to supporting you throughout this challenging time and will continue to update you regularly as we work ahead.

Thank you for your trust and support.

Yours sincerely,

Zak Hydari

Group Chief Executive